RETURN CONDITION FOR ONLINE ORDERS

The user will have the right to return the products purchased on the website within a period of ten (10) calendar days from the date of delivery, without any liability.
To do so, the user must notify us by sending an email to customerservice@thekooples.com.ar within the indicated period and make the purchased product(s) available for return.
The products must be in the same condition in which they were received, unused, and in their original packaging.
The company will refund the user for all amounts paid.
 Return shipping costs will be covered by the company,
limited to the same amount the user paid to receive the merchandise at their home.
 
Likewise, if the product(s) have any manufacturing defects, were damaged in transit, or were shipped incorrectly,
 the user must contact our customer service center within the aforementioned period, so that the company may proceed,
as appropriate, to either re-ship the order or arrange for pickup, at no cost to the user. 
The products must not have been used and must be returned in the same condition in which they were received,
 including original packaging and tags. For example — and purely for illustrative purposes — if the product is in a plastic.